What number should teams call for support?

The game master receives the phone number immediately after booking the game. The players receive the telephone number together with the game rules. The phone number is also stated in the app, so that players have it immediately at hand while playing the game. See...

Can we ask for help during the game if we get stuck?

Yes. We offer telephone support during the game. From our office we can watch live where all teams are and we have insight into the answers that are given. We can therefore provide very detailed support when a team calls and asks for support.

Are any of you physically present while playing the game?

No. We do offer in-game phone support. Being physically present has little added value, since the players will all be at a different location during the game and will still have to call. From our office we can watch live where all teams are and we have insight into...

Who should download the app?

One smartphone is required per team on which the app is installed. However, it is useful if several people in the team have the app on their smartphone, so that if one smartphone fails, the team can continue with another smartphone.